1.PERSONAL OR BUSINESS INFORMATION
Personal or Business Information is any information about an individual or organisation that identifies him, her or the organisation, such as financial or business plans but not information that is in the public domain such as name, title or business address, telephone or email. Personal or Business information will be protected regardless of its characteristics or its form, whether written, graphic, audio, visual, computerized or any other form.
2.PURPOSE OF INFORMATION COLLECTION
Collecting Personal or Business information is necessary in order for us to provide high quality products and services. The nature and sensitivity of the information we collect varies according to the products and services we provide and to legal requirements imposed on us (such as your full business name as registered with the Registry of Joint Stock in your province.) The purposes for which we collect Personal or Business information about you are identified at or before the time of collection. For example, information may be collected while subscribing to a newstetter, purchasing a Ditch Doctor Rotary Ditcher or requesting a quotation. Purposes for collecting information generally include providing products or services requested, confirming your identity, protecting against fraud, or dealing with matters concerning the business relationship between us. Any questions and concerns you may have regarding the purposes for collecting information may be directed to Carole Fisher, Operations Director at the address provided below.
When we collect Personal or Business information, we obtain your consent to use the information for the purposes collected. We will obtain your consent for any additional use or collection, or if the purpose of using the information is changed. We may also seek your express written consent in order to collect, use or disclose personal information. Where appropriate, for less sensitive information, we may accept your verbal consent. Occasionally, we may imply consent where we can infer consent from your action or inaction. You may withdraw your consent at any time, subject to legal or contractual restrictions (for example, your right to withdraw consent is necessarily limited where we need information to extend a loan against services or products provided). We will inform you of the consequences of such withdrawal, including the possibility that we may not be able to provide a product or service as requested. If you choose not to consent, we will record the decision in our file. In limited circumstances, we have the right (or obligation) to collect, use or disclose personal information without your knowledge and consent. This occurs when legal or security reasons may make it impossible or impractical to seek consent. When information is being collected for the investigation of a potential breach of contract, the prevention or detection of fraud, or for law enforcement purposes, seeking consent might defeat the purpose of the information collection.
Like many other Web sites, www.ditchdotor.ca makes use of log files. These files merely logs visitors to the site - usually a standard procedure for hosting companies and a part of hosting services's from providers such as Google Analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user's movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.
5.LIMITS TO COLLECTION, USE AND DISCLOSURE
We only retain your personal or business information for as long as needed for the purpose it was collected. We may destroy your personal or business information making sure that confidentiality is secured and that no unauthorized person can access the information during the destruction process.
We may establish a list of clients (names, addresses, telephone numbers, e-mail) and share this list with other companies or divisions of Ditch Doctor Atlantic Limited, or its sister companies. The purpose of this list is to allow us to better serve you by offering relevant and available products and services. You may request that your name be removed from such a list by writing to Carole Fisher, Privacy Officer at the address provided below. We do not sell our list of clients to third parties.
We make every possible effort to ensure that your personal information is as accurate and complete as necessary for the purposes it is collected, used, or disclosed. We are not responsible for any inaccuracy based on information provided by you or any third party.
11.REQUEST FOR ACCESS TO INFORMATION AND AMENDMENTS
You have the right to be informed whether we hold personal information about you and to see that information. You also have the right to enquire as to how we collected your information, how we used it and to whom it may have been disclosed. This information will be provided to you within a reasonable time from the date we receive your written request. We may charge a reasonable fee for processing your request. In certain limited and specific circumstances, we may refuse to provide to you the requested information. Exceptions to your access right can include information that is prohibitively costly to provide, information that contains references to other individuals, information that cannot be disclosed for legal, security or commercial proprietary reasons, information that has been obtained in the course of an investigation of a potential breach of contract or fraud, and information that is subject to solicitor client or litigation privilege. Any request for access to information or request for amendment please contact Carole Fisher, Operations Director at the address provided below.
Ditch Doctor Atlantic Limited
2896 Hwy #4